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FAQ
Are your crystals authentic?
Are your crystals authentic?
Absolutely — we stand behind the quality of every piece we make.
All gemstones are authentic, hand-selected AAA grade, and set in the materials listed on each product page. We source from trusted partners and inspect each piece for color, surface quality, and a secure setting before it ships.
Not happy? We’ll fix it—30-day money-back or a fast replacement.
What are your shipping times?
What are your shipping times?
99% of items are in stock and ready to go. Typical delivery windows:
- United States: 3-6 business days
- Canada: 5-10 business days
- Europe: 6-12 business days
- International: 10-12 business days
Some pieces are made to order (noted on the product page). To give them the care they deserve, please allow a little extra time, usually 5–15 business days before delivery.
As the saying goes: the longer the wait, the sweeter the reveal 😊
In all cases, you’ll receive tracking and updates at every step.
How much does shipping cost?
How much does shipping cost?
United States: $5.90 and free on orders $60+
Canada: from$9.90
International: from $12.90
What if i don't like what I ordered?
What if i don't like what I ordered?
If the piece you receive isn’t a match, you have 30 days from delivery to send it back for a full refund. No questions asked, no hassle.
Our goal is that you’re completely happy with your experience. It’s that simple.
Is your site trustworthy?
Is your site trustworthy?
Absolutely. We’ve been operating since 2018 and have served 80,000+ happy customers.
We host 7,000+ verified reviews on our site and 300+ on Trustpilot, with an average rating of 4.9/5.
Your trust is our priority—we use secure payments, provide tracked shipping, and back every order with a 30-day money-back guarantee.
We’re here to make sure every experience is a great one.